Special Terms and Conditions of Sale of Merzouga Outdoors
1. Willful Damage and Property Damage
The client is responsible for any willful damage or damage due to misuse of the equipment provided, including the clutch disc, any other engine part, or any equipment related to the activities offered.
In case of willful damage or negligence, the replacement or repair will be fully charged to the client.
2. Insurance and Required Documents
The client must provide at least 8 days before the start of the “activity:
– A certificate of” liability insurance covering the activities practiced,
– A copy of “an identity” document,
– A copy of the driver’s license corresponding to the vehicle used (if applicable).
The absence of these documents within the specified period will result in the cancellation of the reservation without possibility of refund.
3. Repatriation Insurance
Subscription to repatriation insurance is mandatory for all activities offered by Merzouga Outdoors. The client must provide proof of this 8 days before the stay.
4. Safety and Adherence to Guidelines
The client agrees to strictly adhere to all safety instructions given by the guide and the Merzouga Outdoors team, including the mandatory wearing of seatbelts during vehicle journeys.
Any failure to comply with these instructions may result in the immediate termination of the service without refund.
5. Security Deposit
A deposit of 1000 euros is required before the start of the activity. This deposit will be refunded at the end of the stay if no damage is observed.
In case of damage, this deposit may be partially or fully retained to cover repair costs.
6. Cancellation and Refund
Any cancellation made more than 8 days before the scheduled date entitles to a 70% refund of the total amount paid.
In case of cancellation less than 8 days in advance, no refund will be issued.
7. Liability
Merzouga Outdoors accepts no liability for any accident or injury resulting from non-compliance with instructions, reckless conduct, or improper use of equipment.
8. Acceptance of Terms
The client acknowledges having read and unreservedly accepts these special terms and conditions of sale upon reservation and payment.